Terms and regulations

§ 1 Introductory provisions

  1. The online store available at gabrielaromanska.com, is run by Gabriela Romańska, who runs a business under the name “Romanesque”, entered in the Central Register and Information on Economic Activity (CEIDG) kept by the minister responsible for economy, NIP: 6642143419 REGON: 384922147
  2. These regulations are addressed to Consumers and define the rules and procedure for concluding a Distance Sale Agreement with the Consumer via the Store.

§ 2 Definitions

  1. Consumer – a natural person concluding a contract with the Seller as part of the Store, the subject of which is not directly related to its business or professional activity
  2. Seller – a natural person running a business under the name “Romanesque”, entered in the Central Register and Information on Economic Activity (CEIDG) kept by the minister responsible for economy, NIP: 6642143419 REGON: 384922147
  3. Customer – each entity making purchases through the Store.
  4. Entrepreneur – a natural person, a legal person and an organizational unit that is not a legal person, the separate law of which grants legal capacity, performing on its own behalf an economic activity that uses the Store.
  5. Store – an online store run by the Seller at the internet address gabrielaromanska.com
  6. Distance contract – contract concluded with the Customer as part of an organized system of concluding distance contracts (as part of the Store), without the simultaneous physical presence of the parties, with the sole use of one or more means of distance communication up to and including the conclusion of the contract.
  7. Regulations – these Store regulations.
  8. Order – the Customer’s declaration of will submitted via the Order Form and aimed directly at concluding the Product Sales Agreement or Products with the Seller.
  9. Account – customer account in the Store, it contains data provided by the customer and information about orders placed by him in the store.
  10. Registration form – a form available in the Store that allows you to create an Account.
  11. Order form – an interactive form available in the Store that allows you to place an Order, in particular by adding Products to the Cart and defining the terms of the Sales Agreement, including the method of delivery and payment.
  12. Shopping Cart – an element of the Store’s software in which the Products selected for purchase are visible, and it is also possible to determine and modify the Order data, in particular the quantity of products.
  13. Product – a movable item available in the Store which is the subject of the Sales Agreement between the Customer and the Seller.
  14. Sales Agreement – a Product sales contract concluded or concluded between the Customer and the Seller via the Online Store. The Sales Agreement also means – according to the features of the Product – a contract for the provision of services and a contract for specific work.

§ 3 Contact with the store

1. Seller’s address:

ul. 6 Września 15
27-200 Starachowice

2. E-mail address: kontakt@gabrielaromanska.com

§ 4 Technical requirements

To use the Store, including viewing the Store’s assortment and placing orders for Products, you must:

a.terminal device with access to the Internet and a web browser,
b. active e-mail account (e-mail),
c. enabled cookies.

§ 5 Payment

1. Customers can pay for the Order:
a. In the form of online payments via the payment systems available in the Store (including a payment card).
b. The available payment card systems are

  • Visa
  • Visa Electron
  • Mastercard
  • MasterCard Electronic
  • Maestro

2. Online payment is considered to be made when the Store’s IT system receives confirmation of acceptance (within 30 minutes) of the transaction by the payment service provider intermediating in a given payment transfer operation.
The providers are following:
– PayPro S.A., ul. Pastelowa 8 Street, 60-198 Poznań, NIP: 779-236-98-87, REGON: 301345068, District Court Poznań – Nowe Miasto and Wilda in Poznań, VIII Department Commercial Register of the National Court Register KRS No. 0000347935
– Autopay S.A., Sopot at 6 Powstańców Warszawy Street, code 81-718. The company was registered in the District Court Gdańsk-Północ, VIII Commercial Division of the National Court Register under the number 0000320590, NIP 585-13-51-185, REGON 191781561.

§6 General information

1. The Seller, to the fullest extent permitted by law, shall not be liable for any disruptions, including interruptions in the functioning of the Store, caused by force majeure, unlawful actions of third parties or incompatibility of the Online Store with the Customer’s technical infrastructure.

2. Viewing the Store’s assortment does not require creating an Account. Placing orders by the Customer for Products in the Store’s assortment is possible either after creating an Account in accordance with the provisions of § 7 of the Regulations or by providing the necessary personal and address data enabling the Order to be completed without creating an Account.

3. The prices given in the Store are given in Polish zlotys and are gross prices.

4. The final (final) amount to be paid by the Customer consists of the price for the Product and the shipping cost.

§ 7 Creating an Account in the Store

1. To set up an Account in the Store, complete the Registration Form. It is necessary to provide the data specified in the form.

2. Creating an Account in the Store is free.

3. Logging in to the Account is done by entering the login and password set in the Registration Form.

4. The Customer may at any time, without giving a reason and without incurring any fees, delete the Account by sending an appropriate request to the Seller via e-mail.

§ 8 Order submission rules

In order to place an Order:

1. Register (optional)

2. Select the Product that is the subject of the Order, and then click the “Add to Cart” button (or equivalent);

3. Log in or use the option of placing an Order without registration;

4. If the option of placing an Order without registration has been chosen – fill in the Order Form by entering the details of the Order recipient and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the invoice data, if different from the recipient’s details,

5. Choose one of the available payment methods and click the “Buy and pay” button.

 5. Depending on the method of payment, pay for the order within the specified period, subject to § 9 point 3.

§ 9 Performance of the sales contract

1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store.

2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of the receipt of the Order and its acceptance for implementation takes place by sending the Customer an appropriate e-mail to the Customer’s e-mail address provided when placing the Order, which contains at least the Seller’s declaration of receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.

 3. If the Customer chooses:

a. payment by bank transfer, the Customer is obliged to make the payment within 2 calendar days from the date of the Sale Agreement – otherwise the order will be canceled.

4. The product will be sent by the Seller within the time specified in its description (subject to paragraph 5 of this section), in the manner chosen by the Customer when placing the Order.

5. When ordering Products with different delivery times:

a. The delivery date is the longest given date.

b. The customer may request delivery of Products in parts or delivery of all Products after completing the entire order.

 6. The beginning of the period of delivery of the Product to the Customer is counted as follows:

a. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account.

§ 10 The right to withdraw from the contract / Returns

1. The consumer may withdraw from the Sales Agreement within 14 days without giving any reason.

2. The period specified in point 1 begins with the delivery of the Product to the Consumer or a person other than the carrier designated by him.

3. In the case of an Agreement that includes many Products that are delivered separately, in batches or in parts, the date specified in point 1 runs from the delivery of the last item.

4. The consumer may withdraw from the Agreement by submitting to the Seller a declaration of withdrawal from the Agreement using the return form . To meet the deadline for withdrawing from the Agreement, it is enough for the Consumer to send a statement by e-mail before the expiry of this period.

5. The return of the Products shall be borne by the Consumer at his own expense, and the Products as part of the return procedure should be sent to the store’s address provided in § 3 of these Regulations along with the correctly completed return form .

6. The Seller, after receiving all the returned Products, will return the funds within 14 days to the Consumer to the original account or, at the Consumer’s request, to the account number provided in the return form. In the case of card payments, to the account assigned to the payment card used by the Consumer when placing the Order or other provided in the form by the Consumer at his request.

§ 11 Complaints and warranty

  1. The Sales Agreement covers new Products.
  2. In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions of the warranty in the Civil Code, i.e. not later than 2 years from the date of receipt of the Product.
  3. Complaints should be submitted electronically to the Seller’s e-mail address provided in these Regulations.
  4. The Seller will respond to the complaint immediately, no later than within 14 days, and if he does not do so within this period, it is considered that the Customer’s request was considered justified.
  5. Goods returned as part of the complaint procedure should be sent to the address given in § 3 of these Regulations.

§ 12 Personal data in the Online Store

1. For information on the processing of personal data by the Store, please visit our Privacy Policy .

§ 13 Final provisions

1. Agreements concluded through the Online Store are concluded in Polish and English.

2. The Seller reserves the right to amend the Regulations for important reasons, that is: changes in the law, changes in payment and delivery methods – to the extent to which these changes affect the implementation of the provisions of these Regulations.

3. In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the act on the provision of electronic services; the Act on Consumer Rights, the Act on the Protection of Personal Data.